General Terms and Conditions of Sale

Art. 1 - General provisions

1. The user navigating in this area accesses Cosmonilia via the url: www.cosmonilia.com. Browsing and the transmission of a purchase order on the site implies acceptance of the Data Protection Conditions and Policies adopted by the site and indicated therein.

2. These General Terms and Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I of the Consumer Code (Italian Legislative Decree 206/05 amended by Italian Legislative Decree No. 21/14 and Italian Legislative Decree 70/03) by

COSMONILIA SRLS
Via Vienna 44, 38121 Trento , ITALY
VAT Number: 02614350227

3. Before accessing the products supplied by the site, the user is required to read these General Terms and Conditions of Sale, which are generally understood and unequivocally accepted at the time of purchase.

4. The user is invited to download and print a copy of the purchase form and these General Terms and Conditions of Sale; Cosmonilia reserves the right to modify its terms unilaterally and without prior notice.

5. The site can be used and the products supplied by the site can be accessed and purchased in the following languages: Italian, English.

Art. 2 - Subject

1. These General Terms and Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on Cosmonilia and do not, however, regulate the supply of services or the sale of products by subjects other than the seller who are present on the same site through links, banners or other hypertext links.

2. Before sending orders and purchasing products and services from different parties, we suggest checking their terms of sale.

Art. 3 - Conclusion of the contract

1. To conclude the purchase contract, it will be necessary to fill in the order form in electronic format and send it following the relative instructions.

2. This contains reference to the General Terms and Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the delivery methods for the purchased products and the relative shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal and the methods and timeframes for returning the purchased products.

3. Before concluding the contract, the Customer will be asked to acknowledge having read the General Terms and Conditions of Sale, which include information on the right of withdrawal and personal data processing.

4. The contract is concluded when the seller receives the form filled in by the user, after verifying the correctness of the data contained therein.

5. The buyer will be obliged to complete payment from the moment the online order submission procedure is completed. This will be done by clicking on the button at the end of the guided process.

6. Once the contract is concluded, the seller takes responsibility for the execution of the order.

Art. 4 - Registered users

1. When completing the registration procedures, the user undertakes to follow the instructions on the site and provide their personal data in a correct and truthful manner.

2. Confirmation will in any case exempt Cosmonilia from any responsibility regarding the data provided by the user. The user undertakes to promptly inform Cosmonilia of any variation in their data at any time communicated.

3. If the user reports inaccurate or incomplete data or if the interested parties dispute the payments made, Cosmonilia will have the right to not activate or in other words to suspend the service until the related issues have been remedied.

4. On the occasion of the first request for activation of a profile by the user, Cosmonilia will assign the them a username and password. The latter recognises that these identifiers constitute the system for validating user access to the Services and is the only suitable system for identifying the user; furthermore that the acts carried out via this access will be attributed to the user and will have binding force in relation to them.

5. The user undertakes to maintain the secrecy of their access data, to keep it with due care and diligence and not to transfer it to third parties, even temporarily.

Art. 5 - Availability of products

1. Product availability refers to actual availability at the time the user places the order. This availability must still be considered indicative because, owing to the simultaneous presence of multiple users on the site, the products could be sold to other customers before the order is confirmed.

2. Partial or total non-availability of goods may also occur even after the email confirmation of the order has been sent. In this case, the order will be automatically adjusted by deleting the unavailable product and the customer will be immediately informed via e-mail.

3. If the user requests the cancellation of the order, and termination of the contract, Cosmonilia will refund the amount paid within 7 working days from the moment in which Cosmonilia becomes aware of the decision of the buyer to terminate the contract.

Art. 6 - Products offered

1. Cosmonilia markets: 3D printed jewelry and fashion accessories.

2. The offer is detailed in full on our website at the link: www.cosmonilia.com

Art. 7 - Methods of payment and prices

1. The price of the products is that indicated from on the site, except where there is an obvious error.

2. In the event of an error Cosmonilia will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, there is no obligation for Cosmonilia to supply what was sold at the incorrectly indicated lower price.

3. The prices on the site include VAT but do not include shipping costs. The prices may change at any time. Such changes do not apply to orders for which an order confirmation has already been sent.

4. Once you have selected the desired products, they will be added to your cart. Then you merely need to follow purchase instructions, entering or verifying the required information at each step of the process. Order details may be changed before payment.

5. Payment can be made by: bank transfer; credit card via Paypal; Paypal.

Art. 8 - Delivery

1. Cosmonilia carries out shipments throughout the Italian territory, excluding / including the state of Vatican City and the Republic of San Marino.

2. Cosmonilia will only deliver to the user’s home, provided at the time of purchase.

3. Delivery is made, for the Italian territory, generally within 5 working days, or, if no delivery date is specified, within the timeframe estimated at the time of selecting the delivery method and, in any case, within a maximum of thirty days from the date of confirmation.

4. As regards countries of the European Union, delivery will be made in 7 working days, and in any case, within a maximum of thirty days.

5. In non-EU territories, delivery will take approximately 10 working days.

6. If it is not possible to carry out the delivery, the order will be sent to the warehouse. In such a case, notice will be left specifying the place where the order is located and how to arrange a new delivery.

7. If you cannot be present at the place of delivery at the agreed time, please contact us again to arrange a new delivery date.

8. If the delivery cannot take place due to causes not attributable to us, we will assume that you intend to terminate the contract thirty days after the date on which the order is available for delivery.

9. Following the termination, the amounts will be returned, with the exclusion of any shipping cost or additional costs deriving from the choice of a delivery method which is different from the ordinary method offered, without unjustified delay and, in any case, within 7 working days from the date of termination of the contract. Transport resulting from the termination of the contract could give rise to additional costs that will be borne by the buyer.

10. Shipping costs are charged to the buyer and are made clear at the time the order is placed.

Art. 9 - Transfer of risk

1. The risks relating to the products shall be borne by the purchaser from the time of delivery. The ownership of the products is considered acquired as soon as the full payment of all the amounts due for the same has been received, including shipping costs, or at the time of delivery if this occurs subsequently.

Art. 10 - Warranty and commercial compliance

1. The seller is liable for any defect of the products offered on the website, including the non-conformity of the items with the products ordered, under the provisions of Italian law.

2. If the buyer has signed the contract as a consumer, that is, any natural person acting on the site for purposes unrelated to any business or professional activity they may carry out, this warranty is valid as long as the defect occurs within 24 months from the date of the products’ delivery; the buyer must present a formal complaint regarding the defects within a maximum of 1 month from the date on which the defect was acknowledged by the latter; the online return form must be correctly filled in.

3. In the event of non-conformity, the buyer who has signed the contract as a consumer shall have the right to have the goods brought back into conformity free of charge, by repair or replacement, or will be entitled to obtain an appropriate reduction in the price or the termination of the contract relating to the disputed goods and the consequent refund of the price.

4. All return costs for defective products will be borne by the seller.

Art. 11 - Withdrawal

1. In accordance with the legal provisions in force, the buyer is entitled to cancel the purchase, without penalty and without specifying any reason, within 14 days from the date the goods are received, pursuant to art. 57 of Italian Legislative Decree 206/2005.

2. If the buyer makes multiple purchases with just one order which are delivered separately, the period of 14 days starts from the date of receipt of the last product.

3a. Any user who intends to exercise their right of withdrawal from the purchase can send an email, indicating the order number and name of the user, to: headquarter@cosmonilia.it.

3b. The user who intends to exercise the right of withdrawal must communicate it to Cosmonilia by means of an explicit declaration, which can be sent by registered delivery to the address:

COSMONILIA SRLS
Via Vienna 44, 38121 Trento, ITALY

4. The goods must be returned to:

COSMONILIA SRLS
Via Vienna 44, 38121 Trento, ITALY

5. The goods must be returned undamaged in the original packaging, complete with all parts and with the tax documentation attached. Without prejudice to the right to verify compliance with the above, the site will refund the value of the goods subject to withdrawal within a maximum period of 7 working days.

6. According to Art. 56 paragraph 3 of Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014, the site can suspend the refund until the goods are received or until the customer provides proof that the goods have been returned.

7. The site will provide the refund using the same payment method chosen by the buyer at the time of purchase. If the payment was made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he will have to provide the IBAN, SWIFT and BIC bank details needed to process the refund.

Art. 12 - Data processing

1. The purchaser’s data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).

Art. 13 - Safeguard clause

1. In the event that one of the clauses of these General Terms and Conditions of Sale is null for any reason whatsoever, this will in no case compromise the validity of and compliance with the other provisions contained in these General Terms and Conditions of Sale.

Art. 14 - Contacts

1. Any request for information can be sent by e-mail to the following address headquarter@cosmonilia.it, by telephone to the following telephone number: +39 0461329089, and by post to the following address:

COSMONILIA SRLS
Via Vienna 44, 38121 Trento, ITALY

Art. 15 - Applicable law and competent court

1. These General Terms and Conditions of Sale are governed by Italian law and will be interpreted according to it, without prejudice to any other mandatory rule of the buyer’s country of habitual residence. Therefore, the interpretation, execution and termination of the general terms and conditions of use are subject exclusively to Italian law.

2. Any disputes inherent and / or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the user is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drawn up on 18/07/2022.